I can’t blame spam for my failure to reply timely to support emails, but it doesn’t help feeling overloaded with junk messages. Today I took a first step: a new workflow that automatically marks anything with “guest post” as spam. No real customers ever ask for that.
Manton Reece @numericcitizen No, this is in Help Scout. They have a feature for this kind of automation, although I guess it could be done with any email app.
Lee Schneider I have to do something like this. Spam is becoming overwhelming in email and also on my phone.
Lee Schneider @Ddanielson Same! I've missed a few delivery people trying to call me to say they're almost at the door.
Roger Wm. Bennett @Ddanielson I've started unblocking unknown callers when I expect a call back from a contractor, service tech or the like who may use a personal phone rather than the company phone (which is in my list).
Fayaz S Alibhai Ah, glad to hear support email still on. I sent one about a week back and wondered whether I should just raise directly here or on community support. No big rush.
Manton Reece @fayaz Thanks. I'm hoping to catch up, but feel free to follow up here or in the forums if something can't wait.
